Shipping Policy
Last Updated: 16/06/2026
Overview
At DANA Sportswear, we are committed to delivering your orders accurately, efficiently, and on time. This Shipping Policy outlines our order processing procedures, delivery timeframes, shipping methods, and other important information regarding the shipment of products purchased from DANA.
By placing an order with DANA Sportswear, you agree to the terms outlined in this Shipping Policy.
Order Processing
All orders are subject to product availability and payment confirmation.
Standard Products
Orders for in-stock items are typically processed within 1–5 business days after payment has been received and verified.
Custom Sportswear and Teamwear
Custom-designed apparel, team kits, and personalized products require additional production time. Production timelines vary depending on order size, design complexity, and seasonal demand.
Estimated production times will be communicated to customers before order confirmation.
Please note that production time is separate from shipping and delivery time.
Shipping Locations
DANA Sportswear currently ships throughout Namibia and may offer regional and international shipping depending on destination and courier availability.
For international orders, customers may contact us directly for shipping quotations and delivery estimates.
Shipping Costs
Shipping costs are calculated based on:
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Delivery destination
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Package size and weight
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Shipping method selected
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Courier service fees
Shipping charges will be displayed or communicated before final order confirmation.
Estimated Delivery Times
Delivery times may vary depending on location and courier services.
Namibia
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Major towns and cities: 1–5 business days
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Remote areas: 3–10 business days
Southern Africa and International Destinations
Delivery times vary depending on destination country, customs procedures, and courier service providers.
Estimated delivery times will be provided when available.
Please note that these are estimates only and are not guaranteed delivery dates.
Order Tracking
Where available, tracking information will be provided once your order has been shipped.
Customers can use the provided tracking details to monitor the status and progress of their shipment.
Delivery Delays
While DANA Sportswear strives to meet all delivery estimates, delays may occasionally occur due to:
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High order volumes
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Public holidays
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Adverse weather conditions
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Courier service disruptions
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Customs inspections and clearance processes
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Events beyond our reasonable control
We are not responsible for delays caused by third-party shipping providers, customs authorities, or force majeure events.
Incorrect Shipping Information
Customers are responsible for providing accurate delivery information at the time of purchase.
DANA Sportswear cannot be held responsible for delays, losses, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.
Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible.
When reporting damaged shipments, customers may be required to provide:
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Photographs of the package and products
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Order details
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Delivery information
We will work with the relevant courier service to investigate and resolve the issue where possible.
Customs, Duties, and Taxes
For international shipments, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by local authorities in the destination country.
These fees are not included in product or shipping prices unless otherwise stated.
Contact Us
For questions regarding shipping, delivery estimates, or order tracking, please contact:
DANA Sportswear
Windhoek, Namibia
Email: danasportsnamibia@gmail.com
Phone: +264 81 678 0006
Policy Updates
DANA Sportswear reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page along with the revised update date.
Thank you for choosing DANA Sportswear.
DANA. Designed to Perform. Built to Last.